Contact Us

Support

For anything — orders, downloads, refunds, photo takedowns, photographer accounts, or general questions — report a problem and we'll reply on that thread, or email support@fotto.my directly. Include your order ID (from your receipt email) for order issues.

Common requests

• Lost your download link? Use find my order.
• Refunds: see the refund policy — request within 30 days of the charge.
• Appear in a photo you want removed? Email us — we operate a takedown process for photo subjects, per our terms.

Business details

Fotto (fotto.my) is operated by KK VERSATILE HUB, Registration No. 202503063715 (CA0399805-W), registered in Malaysia under the Registration of Businesses Act 1956.

23 Lorong Sembilang 34, Seberang Jaya, 13700 Perai, Pulau Pinang, Malaysia